The quality management system at BOX is approved to ISO 9001:2008. The adopted quality standard for electronic component assembly is IPC-A-610, which works hand in hand with the company’s internal training policy ensuring that all employees understand and maintain a nationally accepted standard of workmanship.

BOX has established documented procedures which ensure that all processes are controlled. This provides the assurance that the products and services offered by BOX not only meet, but exceed customer expectations. Furthermore BOX has adopted a policy of continuous improvement and is able to react to changing customer and market needs.

• IPC-Certified
• In-Line Data Capture For Continued Improvement
• Ultra-Low Return Rate
• Robust Environmental Processes
• 100% QA inspection adopted

The adoption of a quality process focused facility has resulted in achieving industry leading performance indicators:

• Delivery on time – 100%
• First time pass rate (SMT) > 99.5%
• First time pass rate (including 2nd Ops) > 98.5%
• Customer returns < 0.3%